Archivé Historique · lecture seule

BT Telephone service

ASL Member Founding Member Envoyer #7436 Réponses fermées

HELLLLLLLLLLLLPPPPPPPPPPPPPPPPPPP Old lady going insane
Has anyone on here dealt with these people.
We had it for a few months for phone and internet but the service just didn't work properly and we had to cancel in April.
For some reason BT didn't cancel the line from the provider Irakis (I think).
I spent literally hours on the phone to BT and after about a week speaking to Lord knows how many people we were told it was cancelled and we cancelled our direct debit.
Today a demand for 3 months rent, in Spanish that doesn't translate very well on babelfish.
I'm on the verge of going to the local press or slashing my wrists.
Has anyone else had a similar experience.

Commentaires

Sorry to here of all your trouble Mazza, I didn't actually have any problem with BT, but did have a huge problem and a huge bill from Orange related to a dongle I purchased for internet use, I wont bore you with the extensive story, but if you pay a fiscal fee to your solicitor, go and see them with all the info and they will sort it for you - free of charge.

Our solicitor saved us a fortune, as our supposed debt had been bought by a debt collector.

Now we are here permantely (in La Marina Urb) we have had Telecable installed - that is an internet line for our lap-tops and a telephone line with all calls to UK landline free.

Good Luck

ASL Member Founding Member 2011-08-30